Privacy Policy

Last updated: August, 2025

1. Introduction

TutorDash ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tutoring management platform.

2. Information We Collect

Personal Information

  • Name and contact information (email, phone number)
  • Profile information (bio, subjects taught, experience)
  • Account credentials
  • Payment and billing information
  • Student information you provide (names, contact details, notes)

Usage Information

  • Log data (IP address, browser type, device information)
  • Usage patterns and preferences
  • Appointment and scheduling data
  • Communication records within the platform

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our tutoring management services
  • Process appointments and payments
  • Send notifications about appointments and platform updates
  • Improve our services and develop new features
  • Respond to your inquiries and provide customer support
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • With your students: Your public profile and availability as configured
  • Service providers: Third-party services that help us operate our platform (e.g., payment processors, email services)
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets
  • With your consent: When you explicitly agree to share information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data storage with Supabase infrastructure
  • Regular backups and disaster recovery procedures

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal information
  • Update: Correct or update your information
  • Delete: Request deletion of your account and associated data
  • Export: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restrict: Limit how we use your information

To exercise these rights, please contact us at privacy@tutordash.app

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

8. Children's Privacy

TutorDash is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our platform. You can control cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled.

11. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of TutorDash after changes indicates acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

TutorDash Privacy Team

Email: privacy@tutordash.app

Support: support@tutordash.app

14. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on:

  • Contract: Processing necessary to provide our services
  • Legitimate interests: Improving services and ensuring security
  • Consent: For marketing communications and optional features
  • Legal obligations: Compliance with applicable laws

By using TutorDash, you agree to the collection and use of information in accordance with this Privacy Policy.